Refund Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a exchange or credit. We do not issue refunds but we will be happy to exchange your purchase or issue you a credit to our online site.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at designedprinting2017@gmail.com and send your item to: 3865 Whitehaven Road Winston Salem NC 27106

Non-returnable items:
Gift cards

To complete your return, we require your order number and the issue with your purchase sent to designedprinting2017@gmail.com . Please put your order # and Returns in the subject line.

Shipping
To return your product, you should mail your product to: 3865 Whitehaven Road Winston Salem NC 27106

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $25, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.